Frequently Asked Questions
The answers to the most requested questions from our community
Is there any download limit?
No, you can download as many files as you want
How long will it take for my account to be activated after the purchase?
All accounts are automatically activated after payment. You can find your login details and download our application from your client area.
Where are the server located?
Please take note before purchase that our server are located in Europe, if you are too far away you can expect slow download speed, connection / packet loss and other network problem related to server distance.
Can i share my account?
Accounts are personal, if sharing activity is detected your account will be permanently banned.
Are you constantly adding new assets?
Yes, we costantly update our assets library.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your client area. Even if you cancel your subscription early, access will still be valid until the expiration of your subscription.
How to extract .001 .002 files?
Can I get a refund after I subscribe?
Due to the nature of the service it is not possible to receive a refund, every purchase is final.